Shipping & Delivery Policy – Fancy Automobile
Policy Details
Effective Date: November 2025
Last Updated Date: November 2025
1. Order Processing
Order Processing Time:
All orders are processed within 1–3 working days after successful order confirmation and payment verification.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing on Holidays / Weekends:
Orders received on Sundays, public holidays, or outside working hours will be processed on the next available business day.
2. Shipping Partners
Courier Companies Used:
- Bluedart
- Delhivery
Logistics Platforms Used:
- Shiprocket
All shipments are handled through reliable courier services to ensure timely delivery.
3. Delivery Timeframe
Standard Delivery Time:
Orders are typically delivered within 2–7 working days, depending on the delivery location.
Remote Area Delivery Time:
Delivery to remote or rural locations may take additional 2–4 working days, depending on courier service availability.
Delivery timelines may vary due to operational or external factors.
4. Shipping Charges
Shipping Fee Policy:
Shipping charges, if applicable, are displayed during checkout before completing the order.
Shipping charges may vary based on:
- Delivery location
- Order weight
- Promotional offers
Free Shipping Conditions:
Free shipping may be offered during promotional campaigns or on selected orders, as displayed on the website.
5. Order Tracking
Tracking Method:
Once the order is shipped, tracking details will be shared via:
- SMS
Customers may also track orders using their order details if tracking access is available.
Tracking Link Provider:
Tracking links are provided through courier partners via the Shiprocket logistics platform.
6. Delivery Issues
Delay Handling Procedure:
If delivery is delayed:
- Customers will be informed about the delay.
- Our team will coordinate with the courier partner to obtain updates.
- Customers will receive revised delivery timelines when available.
Lost Shipment Handling:
If a shipment is lost:
- An investigation will be initiated with the courier partner.
- Resolution will be provided based on courier confirmation.
- Replacement or refund may be issued if the shipment is confirmed lost.
7. Undelivered Orders
COD Refusal Policy:
Customers who refuse delivery of COD orders may:
- Lose eligibility for future COD orders
- Be required to use prepaid payment methods for future purchases
Repeated refusal of COD deliveries may result in permanent COD restrictions.
Incorrect Address Policy:
If the provided address or contact number is incorrect:
- The order may be returned to our warehouse.
- Re-shipping charges may apply for re-dispatch.
- Orders may be cancelled if delivery fails due to incorrect customer details.
8. Service Coverage
Countries Served:
We currently deliver within India only.
International Shipping Availability:
International shipping is not available at this time.
9. Force Majeure
Fancy Automobile shall not be held responsible for delays or failure in delivery caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Floods, earthquakes, or extreme weather
- Government restrictions
- Transportation strikes
- Pandemic-related disruptions
- Technical or logistics failures
During such events, delivery timelines may be extended.
10. Contact Information
For shipping-related inquiries or delivery concerns, please contact us:
Business Name: Fancy Automobile
Support Email:
support@fancyautomobile.com
Support Phone:
+91 705705 8559
Business Address:
Fancy Automobile
Behind Banymiya Dargah,
Nizamuddin Road, Shahgunj,
Chhatrapati Sambhajinagar (Aurangabad),
Maharashtra – 431001, India
Support Working Hours:
Monday – Saturday
10:30 AM – 6:30 PM